Dandalis invited Nikos Bazionis twice, in 2023 and 2024, to lead a seminar titled «Sales, Negotiation, and After-Sales Service.» Bazionis is a business consultant and trainer with experience at companies such as Citibank and the SINGULAR Group, and has trained sales executives at dozens of companies in Greece.

During the seminar, the Dandalis team examined how decision-making in sales has changed over the past few decades and what the difference is between a salesperson who pushes and one who truly listens to the customer. Bazionis also explained how to recognize a customer’s behavior through body language and attire, and how to translate a product’s features into real benefits for the customer.